SCOREDATA Investment Thesis

ScoreData has developed a unique platform that offers AI/ML technologies to solve problems in customer engagement, operational efficiency, and increase net promoter scores. The platform supports a broad range of use cases in banking and financial services and insurance industries. It’s scalable and extensible with the latest open-source algorithms.

Scoredata assists enterprises with various pain points in customer engagement where inefficient information transfer and outdated signals lead to significant customer friction. The company combines proprietary data sets with AI/ML to extract insights and synergies (“Scorefast”) to enhance outcomes for consumers and enterprises.

ScoreData helps enterprises manage multivariate data sets and evolve from manual decision making to predictive techniques. Like many AI companies, Scoredata began testing the market with a broad range of use cases such as Advertising, Retail, Airlines and Finance; the company found particular success with management of call centers and in financial services applications. In these verticals – Scoredata has helped improve call center routing and wait times, improved loan application processing and debt collections.

Elevate invested in ScoreData because the CEO, Vas Bhandarkar is a successful multiple-time founder, assisting companies such as Selectica, and Remedy Corp reach IPOs. Members of the EIP team have worked with him in successful predecessor companies that exited. In addition, Scoredata has a number of data science and startup veterans such as Dr Moidin Mohiuddin and Prasanta Behera who have played major roles at IBM, Yahoo and Netscape. The company has already seen customer success with Visa, Avaya, TATA, NTT Data, and Recruit as major clients.